ROOTS DISPENSARY CANADA WIDE MARIJUANA MAIL ORDER SERVICES
rootsdispensary.com • (437) 996-4280
HOW TO PAY
You can pay by email money transfer. Payment must be made prior to products shipping out.
WHERE WE DELIVER
We will deliver marijuana anywhere in Canada.
HOW YOUR ORDER IS SECURELY PACKAGED
We offer very safe, secure and private packaging. You will receive your order in a corrugated cardboard, extra strong, thick walled box. Product(s) are sealed snugly in opaque individual jars. Since the jars are not see through, the contents would be hidden even if the box were to be for some reason broken open. Jars are heat sealed inside plastic bags, providing a double layer of protection against smells. Jars are packed inside box with packing peanuts, to protect against damage. There is no marking of any kind indicating the contents.
HOW YOUR ORDER IS SHIPPED
We ship your order via Canada Post. We use the signature not required option, unless otherwise requested. Tracking numbers are available on request.
LIMITED LIABILITY
We do not accept responsibility for any late deliveries or problems that are the fault of the post delivery.
SHIPPING TIMES
Quoted shipping times are an estimate and not a guarantee. We routinely deliver boxes to the the Canada Post office the next morning after we receive the order. In some cases, where there is a short backorder situation or we are busier than usual, there could be a minor delay in dropping off your box. We will contact you if we anticipate any major delays; but we do not contact clients for minor delays of less than 24 hours.
SUBSTITUTIONS
In rare cases we receive an order for a product that has sold out and have to make a substitution. This might occur, for example, if we receive several orders from different customers for the same product within a short time window. We try to avoid this problem by updating the website menu quickly, but it still sometimes does happen despite out best efforts. In an event of a sold out product, we may contact you and ask what you want instead, or we make a decision on your behalf so that there is no delay in the shipping of your order. If we choose to substitute a product on your behalf, it will be a reasonable substitution for a comparable or better product. For example, if you ordered a 90% indica strain, we would not substitute for a Sativa. We would only substitute in another Indica of comparable or better quality.
GUARANTEES AND REPRESENTATIONS
The photographs of the product are taken from the actual batch. They are not a stock photo. The product descriptions are written based on our own subjective observations, and/or general information about the strain taken from internet research. There is no guarantee of medical benefits, or exact chemical content of THC or CBD.
ABOUT OUR PRODUCTS
Our products are produced by Master MMAR growers. Products are sourced from all over Canada, with most coming from British Columbia. We focus on high quality AAA+ and AAAA strains only.
REFUNDS AND RETURNS
We do not accept returns or offer refunds, unless an exception is stated on the product description.
YOUR PRIVACY
We take your privacy seriously. Packages are shipped very discreetly with no indication of the contents. We do not share your email or contact details. We will not send you email unless it concerns an active order, or you have added yourself to our mailing list.
QUESTIONS
If you have any questions about the ordering process please contact us